Could Celebrities Be Cutting-Edge Marketers – Leading Online Business Entrepreneurs?
“Where is The Future of Online Business –
Could Celebrities be showing mainstream business the way?”
Have Your Competitors ‘Caught On” and already Talking to Your Customers in this latest marketing evolution for Web Success? (And are they doing it Auto-matically and VERY Cheaply!) SO MANY Crucial Questions to answer… please read on.
The following Report is the Cover Story for “Australian Business Solutions” magazine“
YOU WILL DISCOVER HOW CELEBRITY MARKETING STYLES ONLINE LEAD ‘AUDIENCES’ TO WANT TO BUY RATHER THAN THE CONVENTIONAL BUSINESS APPROACH OF SELLING AND CLOSING. YOU WILL DISCOVER VALUABE, IN FACT ESSENTIAL INSIGHTS AND IDEAS THAT EVERY MARKETER, ENTREPRENEUR AND BUSINESS OWNER MUST NOW EMBRACE!”
(WARNING: THIS REPORT MAY FRIGHTEN YOU… IT WILL DEFINITELY ENLIGHTEN YOU!)
There is a buzz around on the television news, radio, in the print media, at business networking groups and meetings and especially on the internet right now. There seems to be a shift of focus for how people look for products and services and then decide how they spend their money.
In terms of influence and power, the new way people search for products and services and make their buying decisions online could even rival the search engines. And it’s been said that this buzz could be the single biggest thing to happen in business since the industrial revolution!
Sounds over the top, but is there enough evidence (for you) to be a part of it too? And is this buzz a fad or could it be here to stay?
If you’ve watched TV news or listened to radio or brought a newspaper in the past 2-3 years, you will have noticed references to websites in both stories and advertising, where you can find out more – including how to get more information about a product or service and/or how to buy instructions. In more recent times nearly every news presenter, TV show host, journalist and celebrity are also promoting how you can ‘follow’ their lives, interests and activities online too – and it all seems to be centred around websites such as Facebook.com, Twitter.com, YouTube.com, Digg.com and more, collectively known as Social Engines.
Celebrities are using these sites to raise their profile, build their brand and most importantly, solidify their popularity and [hopefully] longevity in their profession and industry. AND, these sites enable their audience (loyal army of fans) to talk directly back to them. And this is at the heart of the buzz and current shift – and why it’s so very important you read on and learn more.
On the Social Engine Twitter.com, Ashton Kutcher and Ellen Degeneres have more followers (fans) than the entire populations of Ireland, Norway and Panama. Their brand awareness and popularity building is personal, although as that increases, so too does their value to corporations looking for product endorsements to drive their market penetration and increase their market share.
Sporting stars like celebrities have broadened their talent base too, becoming more entrepreneurial and business savvy, seeing their name, brand and product value increase, in many cases, to a higher income level than the actual core sporting talent. In other words, acting, playing a sport, being a comedienne or whatever is their core talent is no longer their only talent. They have embraced the concept of brand building (and protection), marketplace communications and conversations – opting for direct contact via sources like online Social Engines. Here they can touch far more people quicker and easier than say a traditional autograph signing exercise.
A true business woman, leader and entrepreneur, celebrity Oprah Winfrey instantly connects and updates a loyal army of over 2 million+ people that follow her on Twitter. Her power and influence is no surprise or revolution in itself, but her army of followers are able to directly provide instant feedback and ideas to her too -and marketplace feedback is a life blood to your business growth and long term sustainability. (Try ignoring it and see where your business goes.) Everyone wants to be heard and Social Engines give you, your business and your customers a voice.
A loyal army of followers can also provide a viral effect to disseminate information quickly too, meaning they can ‘spread the word for you’ if you ask them to – this can be particularly useful if you want to spread good news and conversely if your brand comes under attack via other mainstream media mechanisms or on the Social Engines themself.
Although it might be hard to fathom, could celebrity entrepreneurs like these be showing more traditional businesses how to connect, behave, build our brand, increase our marketplace value and build our business too using these Social Engines?
Is this a valid idea and model for mainstream business or not?
Firstly, the power of Social Engines extends far beyond Twitter.com alone. Some of the other leading Social Engine sites sprout some pretty impressive visitor and member statistics, as well as services.
Facebook.com – If it was a country rather than a website, it would be the world’s 3rd largest after China and India.
On Facebook there are more than 250 million active users and more than 120 million of them log on to Facebook at least once each day and more than 5 billion minutes are spent on Facebook each day (worldwide). The fastest growing demographic is 35 years old and older and within that, the fastest growing segment is 55-65 year-old females. Do people 35+ and women influence the buying decision for your products and services? This is worthy of your attention.
And there’s more… more than 1 billion pieces of content (web links, news stories, blog posts, notes, photos, etc.) are shared each week on Facebook alone and more than 2.5 million events are created and advertised each month. More than 45 million active user groups exist on the site and more than 50 language translations of that content are available on the site. The people supplying all this content include business owners and professionals, some of whom are surely in your industry and probably your competitors. And if you think because you’re a localised business that this doesn’t count, you’ll find this statistic most enlightening- 70% of Facebook users are outside the United States.
All of those statistics are just for Facebook alone (source Facebook.com/press/statistics).
You can also purchase Pay Per Click and Pay Per Impression advertising on Facebook (and other Social Engines). They take your spend to a whole new level of value and ROI with their member data allowing you to display your adverts for keywords AND additional, specific demographics of the member base. For example you can display your advertising message to women, 55+ in Melbourne who are single. You can even target people specifically on their birthday with a relevant offer.
YouTube.com – take a look at YouTube (which is owned by Google for good reason) – People are watching hundreds of millions of videos a day on YouTube and uploading hundreds of thousands of videos daily. In fact, every minute, ten hours of video is uploaded to YouTube -including promotional videos, education, product consumption/direction videos and client testimonials for business. Plus every video you add to YouTube includes a spot on the webpage where you can put a link back to your website. PLUS you can add these videos to your blog posts, making them more interesting to your blog readers on other Social Engines too (more about blogs in a moment).
YouTube’s user base is broad in age range, 18-55, evenly divided between males and females, and spanning all geographies. Fifty-one percent of users go to YouTube weekly or more often, and 52 percent of 18-34 year-olds share videos often with friends and colleagues.
And could this be the good reason Google brought YouTube? It’s the 2nd largest search engine in the world today, 2nd only to Google.com. If you want to connect with your marketplace on volume, this is worthy of your attention.
Twitter.com – let’s take a statistical look at that quickly too. Twitter’s footprint has expanded impressively in the first half of 2009, reaching 10.7 percent of all active Internet users in June with 83.1% of users over the age of 25. In July 2009, the Twitter website recorded 23,284,395 unique visitors – who else wants to be ‘front-of-mind’ to an audience of that size? Does your target market include people 25+? This is worthy of your attention.
Twitter has been described as the “Pulse of the Planet” given its instant, viral spread-the-word-to-the-world-instantly nature. It has boosted box office numbers and it’s killed them too, just ask the makers of the movie “Bruno” – overnight ticket sales dropped by more than half thanks to the frank and instant feedback from those that had just seen it. It was so quick too because 80% of Twitter usage is on mobile devices. People update anywhere, anytime – imagine what that means for bad customer experiences and you!
Do you let your customers walk away with a bad experience, only to stand out the front of your store or hang up the phone and blast their frustration and disappointment to hundreds, thousands maybe millions of people -in the ‘heat of the moment’?
The true power of Social Engines is not to be feared, it is to be embraced and when done well, you can influence large numbers of people in the ways you want them to know and represent you. This is worthy of your attention.
Understanding the nature of Social Engine participation is important and the question to answer is – What are people doing on these Social Engines? They are looking for ideas, insights, invites, offers, information, inspiration and conversation.
Savvy business owners, entrepreneurs and professionals are providing it all to them and at the same time, in a more passive or softer way than conventional advertising, promoting their business, building their reputation and ultimately getting more leads and customers to their web sites. These business owners, entrepreneurs and professionals are using resources within services like Facebook that include a Personal Profile Page, Business and Product Pages, Fan Clubs, Groups, Time-sensitive Events/Promotions, Classified Advertising (PPC) and more… and the really smart ones are sharing content direct from their website blog feed too (more about that in a moment).
“Where is The Future of Online Business – Could Celebrities be showing mainstream business the way?” Have Your Competitors ‘Caught On” and already Talking to Your Customers in this latest marketing evolution for Web Success? (And are they doing it Auto-matically and VERY Cheaply!) SO MANY Crucial Questions to answer… please read on. The following…